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help desk, helpdesk [am. angl. ˈhɛlp ˌdɛsk, brit. angl.] SAM.

help desk → helpline

helpline [am. angl. ˈhɛlpˌlaɪn, brit. angl. ˈhɛlplʌɪn] SAM.

helpline: línea ž. spol (telefónica) de ayuda

helpline: línea ž. spol (telefónica) de asistencia

desk [am. angl. dɛsk, brit. angl. dɛsk] SAM.

1. desk:

desk (table): escritorio m. spol

desk (table): mesa ž. spol de trabajo

desk (in school): pupitre m. spol

desk atribut. calendar/lamp: de escritorio

desk atribut. calendar/lamp: de (sobre)mesa

a desk job: un trabajo de oficina

2. desk (service counter):

desk: mostrador m. spol

cash desk: caja ž. spol

3. desk NOV.:

desk: sección ž. spol

the news/foreign/sports desk: la sección de noticias/de noticias internacionales/de información deportiva

4. desk (in orchestra):

desk: atril m. spol

I. help [am. angl. hɛlp, brit. angl. hɛlp] GLAG. preh. glag.

1.1. help (assist):

help: ayudar

can I help you? (in shop): ¿qué desea?

apologizing now won't help you: pedir perdón ahora no te va a servir de nada

so help me God ur. jez.: y que Dios me asista ur. jez.

so help me, if he doesn't leave right now pog.: si no se va ahora mismo, no respondo de mí

to help sb (to) + infin: ayudar a alguien a + infin

I tried to help her with her homework: traté de ayudarla con los deberes

a man is helping police with their enquiries brit. angl. evfem.: la policía está interrogando a un hombre

1.2. help:

help + adv compl: ayudar a + infin

she helped the old lady across the road: ayudó a la anciana a cruzar la calle

my friends helped me through this crisis: mis amigos me ayudaron a superar esta crisis

let me help you down with your luggage: déjame que te ayude a bajar el equipaje

let me help you down with your luggage: permítame que le ayude a bajar el equipaje ur. jez.

2. help (avoid, prevent) usu neg. or vpraš.:

I can't help it: no lo puedo remediar

I can't help the way I look: si soy así ¿qué (le) voy a hacer?

they can't help being poor: no tienen la culpa de ser pobres

don't cough more than you can help: trata de toser lo menos posible

one couldn't help thinking that she was right: uno no podía menos que pensar que ella tenía razón

are you going to visit them? — not if I can help it: ¿los vas a ir a ver? — solo si no me puedo escapar

can I help it if he's always late?: ¿tengo yo la culpa de que llegue siempre tarde?

oh, well, it can't be helped: bueno, paciencia or ¿qué se le va a hacer?

3. help (serve food, goods):

to help sb to sth: servirle algo a alguien

may I help you to some salad?: ¿le sirvo un poco de ensalada?

II. help [am. angl. hɛlp, brit. angl. hɛlp] GLAG. nepreh. glag.

help person/remark:: ayudar

help tool:: servir

I was only trying to help!: solo quería ayudar

calling her a liar didn't help much either: llamarla mentirosa tampoco sirvió de mucho

I can't afford much — it doesn't matter, every little helps: no puedo dar mucho — no importa, todo cuenta or todo es una ayuda

it helps to know you're on our side: sirve de mucho or es reconfortante saber que nos apoyas

to help to + infin: ayudar a + infin

III. help [am. angl. hɛlp, brit. angl. hɛlp] GLAG. povr. glag. to help oneself

1. help (assist):

to help oneself: ayudarse (a sí mismo)

they don't help themselves by insulting their creditors: no se hacen ningún favor insultando a sus acreedores

2. help (resist impulse):

to help oneself: controlarse

I can't help myself sometimes: a veces no me puedo controlar

3. help (take):

to help oneself (to sth): servirse algo

help yourself to more vegetables: sírvete más verduras

can I use your phone? — help yourself: ¿puedo llamar por teléfono? — estás en tu casa

if you need any more envelopes, just help yourselves: si necesitan más sobres, aquí/allí están

if you need any more envelopes, just help yourselves: si necesitan más sobres, agárrenlos nomás lat. amer.

he helped himself to $10 from the till: se agenció 10 dólares de la caja pog.

IV. help [am. angl. hɛlp, brit. angl. hɛlp] SAM.

1.1. help U (rescue):

help: ayuda ž. spol

don't panic: help is on the or its way: calma, que ya vienen a ayudarnos

as medm. help! he's drowning: ¡socorro! or ¡auxilio! ¡que se ahoga!

to go for help: ir a buscar ayuda

to go for help: ir a por ayuda Šp.

to send for help: mandar a buscar ayuda

to call for help: pedir ayuda

to cry/shout for help: pedir ayuda a gritos

it's beyond help: ya no se puede hacer nada

1.2. help U (assistance):

help: ayuda ž. spol

thanks for your help with the dishes: gracias por ayudarme con los platos

was the book I lent you any help?: ¿te sirvió de algo el libro que te presté?

can I be of (any) help to you?: ¿la/lo puedo ayudar (en algo)?

you're a (fat) lot of help iron.: ¡qué manera de ayudar la tuya!

glad to have been of help: me alegro de haber podido ayudar

with my mother's help: con la ayuda de mi madre

financial help: ayuda ž. spol económica

medical help: asistencia ž. spol médica

medical help: atención ž. spol médica

there's no help for it (but to + infin): no queda más remedio (que + infin)

that's a great help! iron.: ¡pues vaya ayuda! iron.

that's a great help! atribut. file/button RAČ.: de ayuda

help menu: menú m. spol de ayuda

2. help U:

help (staff): personal m. spol

help (domestic): servicio m. spol doméstico

I have no help: no tengo asistenta or empleada

I. help out GLAG. [am. angl. hɛlp -, brit. angl. hɛlp -] (v + o + adv, v + adv + o)

help out: ayudar

help out: darle una mano a

help out: echarle una mano a

we couldn't afford it, but my parents helped us out: no nos alcanzaba el dinero, pero mis padres nos ayudaron or nos dieron or echaron una mano

II. help out GLAG. [am. angl. hɛlp -, brit. angl. hɛlp -] (v + adv)

help out: ayudar

desk [desk] SAM.

1. desk (table):

desk: escritorio m. spol

2. desk (counter):

desk: mostrador m. spol

3. desk (section of a newspaper):

desk: sección ž. spol

I. help [help] GLAG. nepreh. glag.

1. help (assist):

help: ayudar

2. help (make easier):

help: facilitar

3. help (improve situation):

help: mejorar

II. help [help] GLAG. preh. glag.

1. help (assist):

help: ayudar

nothing can help him now: ya no se puede hacer nada por él

can I help you? (in shop): ¿en qué puedo servirle?

to help sb with sth: ayudar a alguien con algo

to help sb with his homework: ayudar a alguien a hacer sus deberes

2. help (improve):

help: (ayudar a) mejorar

this medicine will help your headache: esta medicina te aliviará el dolor de cabeza

3. help (contribute to a condition):

help: contribuir [o ayudar] a

4. help (prevent):

help: evitar

it can't be helped: es así y no hay más remedio

to not be able to help doing sth: no poder dejar de hacer algo

I can't help it: no puedo remediarlo

he can't help the way he is: él es así, ¿qué se le va hacer?

to not be able to help but ...: no poder (por) menos de...

5. help (take sth):

to help oneself to sth at table: servirse algo

III. help [help] SAM.

1. help brez mn. (assistance):

help: ayuda ž. spol

to be a help: ser una ayuda

there'll be no help for it but to ...: no habrá más remedio que...

2. help (servant):

help: mujer ž. spol de la limpieza

help in a shop: ayudante m. in ž. spol

IV. help [help] MEDM.

help!: ¡socorro!

so help me God: y que Dios me asista

desk [desk] SAM.

1. desk:

desk (table): escritorio m. spol

desk (in school): pupitre m. spol

2. desk (service counter):

desk: mostrador m. spol

3. desk (department of a newspaper):

desk: mesa ž. spol

I. help [help] GLAG. nepreh. glag.

1. help (assist):

help: ayudar

2. help (make easier):

help: facilitar

3. help (improve situation):

help: mejorar

II. help [help] GLAG. preh. glag.

1. help (assist):

help: ayudar

nothing can help him now: ya no se puede hacer nada por él

can I help you? (in shop): ¿en qué puedo servirle?

to help sb with sth: ayudar a alguien con algo

to help sb with his homework: ayudar a alguien a hacer sus deberes [o tareas]

2. help (improve):

help: (ayudar a) mejorar

this medicine will help your headache: esta medicina te aliviará el dolor de cabeza

3. help (contribute to a condition):

help: contribuir [o ayudar] a

4. help (prevent):

help: evitar

it can't be helped: es así y no hay más remedio

to not be able to help doing sth: no poder dejar de hacer algo

I can't help it: no puedo remediarlo

he can't help the way he is: él es así, ¿qué se le va hacer?

to not be able to help but...: no poder menos de...

5. help (take sth):

to help oneself to sth at table: servirse algo

to help oneself to sth (steal): llevarse

III. help [help] SAM.

1. help (assistance):

help: ayuda ž. spol

to be a help: ser una ayuda

2. help (servant):

help: mujer ž. spol de la limpieza

help in a shop: ayudante m. in ž. spol

IV. help [help] MEDM.

help!: ¡socorro!

so help me God: y que Dios me asista

Present
I	help
you	help
he/she/it	helps
we	help
you	help
they	help

Past
I	helped
you	helped
he/she/it	helped
we	helped
you	helped
they	helped

Present Perfect
I	have	helped
you	have	helped
he/she/it	has	helped
we	have	helped
you	have	helped
they	have	helped

Past Perfect
I	had	helped
you	had	helped
he/she/it	had	helped
we	had	helped
you	had	helped
they	had	helped

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Tickets can be assigned to help desk agents who can then reply to the tickets, update the priority and change the ticket status.

en.wikipedia.org

The help desk assigns the network team issues that are in their field of responsibility.

en.wikipedia.org

The right choice of help desk software depends on the size of the organization and the complexity of the support process.

en.wikipedia.org

In major academic institutions, help desk can also refer to help provided in an academic library.

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The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software.

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